Refund Policy

Online Orders

If you are not satisfied with your purchase, you may return it, with a receipt, for a full refund of the pottery within 30 days of purchase. Shipping charges are not refundable. Customer is responsible for all shipping expenses. Please include your invoice number, reason for return, and request for credit or exchange (strictly based on availability). You may email us at info@hadleypottery.com or call us at 502-584-2171 should you have questions.

In-Store Orders

All sales are final.