Refund Policy

Online Orders

You may return your purchase, with a receipt, for a full refund of the pottery within 30 days of purchase. Shipping charges are not refundable. Customer is responsible for all shipping expenses. Please include your order number, contact information, and reason for return.and request for credit or exchange (strictly based on availability). You may email us at or call us at 502-584-2171 should you have questions.

In-Store Orders

All sales are final.

No returns or refunds on Personalized Pottery.